Terms of Service

Welcome to TotellyTidy! These Terms of Service (“Terms”) govern your use of our website located at [www.totellytidy.com] (“Site”) and your purchase of our products. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully.

1. Use of Our Website

You agree to use this website for lawful purposes only. You must not misuse the Site, commit or encourage a criminal offense, transmit or distribute malware or harmful content, or attempt to affect the performance or functionality of the website.

2. Product Information & Availability

We make every effort to ensure the information on our Site is accurate. However, we do not warrant that product descriptions, images, pricing, or availability are error-free. We reserve the right to correct errors and update product information at any time without notice.

3. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or limit an order for any reason, including suspected fraud or product unavailability.

4. Pricing & Payment

All prices are listed in [USD or your currency] and are subject to change without notice. We accept most major credit cards and payment methods through Shopify’s secure checkout system. By submitting payment, you confirm that the payment method used is yours or that you have authorization to use it.

5. Shipping & Delivery

Shipping times are estimated and not guaranteed. Orders may take between 7–21 business days depending on the product and location. We are not responsible for delays due to customs, postal delays, or force majeure events. Please review our Shipping Policy for more details.

6. Returns & Refunds

We accept returns for eligible items in accordance with our Return Policy, which you can view [here]. Products must be unused, in original condition, and returned within [X] days of delivery. Refunds will be issued once the item is inspected and approved.

7. Intellectual Property

All content on this Site, including logos, graphics, images, text, and layout, is the property of TotellyTidy and is protected by copyright laws. You may not reproduce, distribute, or exploit any content without written permission.

8. Limitation of Liability

TotellyTidy is not liable for any damages arising from the use or inability to use our products or website, including indirect or incidental damages. All products are used at your own risk. Always follow manufacturer instructions and guidelines.

9. User-Generated Content

If you tag us or share content on social media that features our products, you grant us permission to repost and use that content for marketing and promotional purposes, with appropriate credit given.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. Please review it [here].

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site after any changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

📧 Email: support@totellytidy.com

📱 Social Media: @totellytidy on Instagram, TikTok, and Facebook