Shipping & Returns
Shipping Policy Overview
Shipping costs are determined by the total value of your order and the shipping method you select at checkout. Please note that shipping timelines begin the day after your package is picked up or leaves our warehouse — that day does not count as the first business day.
Business days are Monday through Friday and do not include weekends or federal holidays. (All products are shipped from vendors located in the United States)
Economy: Ships within 9 days, arriving 10 business days after the order was placed.
Standard: Ships within 5 days, arriving 6 business days after the order was placed.
Preferred: Ships within 3 days, arriving 4 business days after the order was placed.
Expedited: Ships within 2 days, arriving 3 business days after the order was placed.
Express: Ships within 1 day, arriving 2 business days after the order was placed.
Items shipping directly from the vendor / artist and items on backorder will take longer, and this difference is noted on the item page. We’ll let you know throughout the checkout process if you’ve chosen one of these items before you pay for your order.
Returns
To initiate a return, please follow the instructions provided on the return/exchange form included in your package. If you no longer have the form, you can easily download a new one by clicking here.
If your item arrived damaged, defective, or isn’t what you ordered, please reach out to us directly so we can assist you and provide specific return instructions.
Please note: Made-to-order items are final sale and not eligible for return.